Prices throughout this site are subject to change to keep up with current Australian and worldwide wage food and building cost increases.
Cancellation of and / or amendments to your reservation must be made 48hrs prior to your arrival date.
Once arrived and you depart early from your original booking this will incurr the next day full rate.
In the event of a group booking with unforeseen weather or parts not arriving with No Communication or Notification going home, 100% of that nightly rate plus meals will apply.
In the event of a no show, a fee of one nights room charge will be charged to your credit card provided at the time of reservation or placed on the company invoice.
Discrepancies of the backing sheet must be noted within 5 days of receiving the backing sheet / invoice. Failure to bring this to our attention will result in the original number being invoiced.
(Unless of course we have missed a name from the list)
All invoices outside of Redgum Village trading terms will incur a late payment fee.
Credit card payments will incurr a small fee to cover current bank charges.
Payment terms unless by prior arrangement are:
Short term on depature – C/C or Online Direct Deposit
Long term every 14 days. C/C which will incurr a fee or Online Direct Deposit
“We do bring to your attention that food for accommodation is pre paid before you arrive and our staff wages are paid weekly for your accommodation.
We have tried asking Woollies and Coles to let us take a few thousand dollars in groceries and pay them in 30 days, as yet to no avail.
We also tried booking a motel for two nights in Perth and said we will pay 30 days after we checked out. Still don’t understand why they hung up the phone on us.
So please do not expect us to pay for all your food and our staff wages to clean your room and cook your food outside of our payment terms”.
Check Out / In
Check out by 9am weekdays and 10am weekends unless by prior arrangement. Our cleaning staff are usually finished by noon.
Check in is usually determined by a company before arrival.
Normally after work on that day is best although we will check you in early morning if you have rang in advance and a room is available.
Otherwise as soon as cleaners have been through. After 1pm.
If you leave clothing and or other gear in your room and come back after normal checkout time you will be charged the full rate for that day – unless you have spoken to us about it earlier.
If you require a shower before driving home and after you have checked out eg.. had to work longer on the last day, you are welcome to use a seperate shower / toilet block next to the main laundry free of charge. 🙂
